Data Protection Information (GDPR)
This notice explains where and how Eclipse Group DWC-LLC (“we”, “us”) collects and processes your personal data, and the rights you may have under the EU General Data Protection Regulation (GDPR).
1) Controller (Who is responsible)
Company name: Eclipse Group DWC-LLC
Address: Business Center, Dubai World Central, P.O.Box 390667, Dubai, UAE
Email: info@eclipsegr.group
Website: https://eclipsegr.group
2) Data Protection Contact
Data Protection Contact / DPO (if appointed): info@eclipsegr.group
3) Purposes of processing and legal bases
We process personal data only where we have a lawful basis under the GDPR. Below is an overview for typical website and business scenarios.
A) Cookies & similar technologies
Purpose: Website functionality, preferences, analytics, consent management.
Data processed: Consent status (yes/no), timestamp, settings scope; device/browser information; cookie identifiers.
Storage/retention: Consent records retained as long as needed to demonstrate consent and meet legal requirements. Cookie lifetimes depend on the category and are described in the cookie settings panel.
You can review and adjust your cookie preferences at any time. Disabling scripts/cookies in your browser may limit website features.
B) Server log files
Purpose: IT security, error detection, troubleshooting, service availability.
Data processed: IP address, date/time of access, requested URL, referrer URL, browser type/version, operating system information.
Retention: Typically 90 days, unless a longer period is required for security investigations.
C) Social media links and embedded content
Our website may include links to our social media pages. Clicking a link will take you to the platform; data processing there is governed by that platform’s policies.
If we embed social media content that may trigger data collection by the platform, we will request your consent before loading such content where required.
Purpose: Display social content, marketing communications.
D) Contact forms and enquiries
Purpose: Handling enquiries, providing information, customer support.
Data processed: Name, company, role, email, phone, message content, attachments (if provided).
Recipients: Internal teams and, where needed, relevant partners or organisers to answer your request.
Retention: For as long as necessary to handle the request and comply with legal obligations.
E) Chat / chatbot (if applicable)
Purpose: Support and enquiry handling.
If you choose to share personal data via chat, we will use the chat history and your email to respond.
Retention: Limited to what is necessary for support and documentation.
F) Newsletter and marketing communications
Purpose: Sending newsletters and event/business updates.
Data processed: Email address, name/title (if provided), subscription preferences, engagement metrics (if used).
Opt-out: You can unsubscribe at any time using the link in each email. Where required, we use a double opt-in mechanism.
G) User accounts / portals (if applicable)
Purpose: Account administration, access to services, service delivery.
Data processed: Name, email, country, and any additional information required for specific services.
Retention: For the duration of the account and as required by legal obligations. You may request account deletion by contacting us.
H) Event participation and exhibitor/visitor services (if applicable)
Purpose: Event participation management, accreditation, on-site coordination, reporting, and related services.
Data processed: Name, contact details, role/company, passport/ID details where required by organisers or authorities, photo for badges, travel-related information if needed for services.
4) Recipients of personal data
We may share data with IT and hosting providers, analytics and consent tool providers, communication and email service providers, event organisers and logistics partners, professional advisers, and authorities where required by law.
Where we use processors, we put in place GDPR-compliant contracts and require confidentiality and appropriate security measures.
5) International transfers (third countries)
Depending on the services used, your data may be transferred to countries outside the EEA.
6) Automated decision-making and profiling
We do not carry out automated decision-making that produces legal effects concerning you.
7) Your rights under the GDPR
You may have the right of access, rectification, erasure, restriction, data portability, withdrawal of consent, objection to processing, and the right to lodge a complaint with a supervisory authority.
To exercise your rights, contact us at info@eclipsegr.group.
Date of publication
11 February 2026